The driver app

If the app says the number isn’t set up yet, check the number on the driver’s record and that you clicked "Invite to app". If a phone is lost or the driver leaves, click "Sign out of app" on their card. See /help/drivers.

The "Load" tab shows the driver’s current load and what’s coming up.

Each tap records the time, and the phone’s location at that moment if the driver allows it. The app doesn’t track the driver between taps. The office sees every step in the load’s activity log, with a map link when there’s a location.

At a stop the app shows how long the driver has been on site and the detention free time left. The arrival and departure times show on the load panel under "Time at stops", where the office can bill detention.

Under "Paperwork" the driver taps "Scan BOL", "Scan POD" or "Lumper receipt" and takes photos. Several photos make one multi-page document. It arrives on the load’s "Documents" as a PDF, marked "Driver". After delivery the app reminds the driver to upload the signed POD.

Drivers can always log fuel, odometer readings and detour miles, even when your Tovarlo account is read-only. See /help/expenses and /help/ifta.

The "Pay" tab shows the driver’s pay statements once the office approves them: gross pay, deductions and net pay. Each deduction shows where it comes from (a fuel receipt, an advance, a standing deduction and so on), with the receipt photo when there is one. "Open statement PDF" opens the statement. If escrow is on, the driver also sees their escrow balance and history. See /help/driver-pay and /help/escrow.

The "Messages" tab has the driver’s conversation with dispatch and the company’s alerts. A number on the tab counts what’s new.

The app asks the driver whether to turn on notifications. If they say yes, their phone shows "New message from" your company when you write or send an alert, never the message itself, so nothing private shows on a locked phone. If they say no, messages still show when they open the app. Message text shows as it was typed; it’s never translated. See /help/messages.

The app is in English and Spanish. Set the language with "Driver app language" on the driver’s record; the driver can also switch it in the app.

The app works without signal. Taps, scans and fill-ups are saved on the phone and sent in order when the phone is back online, with the time they were tapped. An entry that arrives more than 14 days late is recorded 14 days back and marked "Entered late, date adjusted" for the office to check.

Drivers can delete their own account in the app: "More", then "Delete my account", confirmed twice. It deletes their phone sign-in and clears their phone number, email and language from their driver record. Your company keeps its business records with the driver’s name: loads and trip steps, pay statements, fuel and receipts, messages, the CDL and compliance dates, and the year-end tax details. Location points are removed after 1 year anyway. A driver without the app can ask Tovarlo by email (see the /delete-account page).