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Settings

Your company details, branding, how you get paid, driver pay options, escrow, your team and what each role can do, referrals and your own account.

Company details and time zone

Under "Company", fill in the "Company name", "Phone", "MC number", "USDOT number", "Address", "Time zone" and "Billing email", then click "Save".

The time zone sets what "today" means for your company: due dates, pay weeks and the times shown everywhere. Until you pick one, Tovarlo suggests one from your address.

Replies to invoice and statement emails go to the billing email.

You can also click "Run setup wizard" to go through the main settings step by step.

Only people with the "Settings, integrations and billing" permission can open this screen. Everyone can still use "Your account" at the bottom.

Logo, color and numbering

Under "Branding", click "Upload logo" (or "Replace logo") and pick a brand color. They’re used on invoices and pay statements. You can also set the "Next load number" and "Next invoice number".

Under "Getting paid" you set your factoring company ("Factoring company", "Factoring email", "Fee (%)"), upload the "Voided check (for factoring packets)" and tick "Include my voided check in factoring packets" if your factor needs it (it shows your bank account, so it's off until you tick it), turn automatic late-payment reminders on or off, and set the "Detention free time (hours)" and "Detention rate ($/hour)". See /help/invoices.

Under "Driver pay" you pick the day "Pay periods start on" and can tick "Hide shipper and receiver names on rated freight bills". See /help/driver-pay.

Escrow switch

Under "Escrow" (Beta), only the owner can click "Turn escrow on (beta)" or "Turn escrow off". It’s off for a new company. Turning it off stops escrow on new statements and keeps every past record. See /help/escrow.

Team, roles and permissions

Under "Team and permissions", type a name and email, pick a role ("Dispatcher" or "Accountant") and click "Invite". Then click "Copy link" next to the invite and send the link to the person. They create their account with the invited email and join your company. "Cancel" withdraws an invite.

For people on your team you can change their role ("Change"), click "Remove", or, if you’re the owner, click "Make owner".

"What each role can do" lists the permissions: "Dispatch and assign loads", "Invoices and payments", "Driver pay and payroll", "Expenses, fuel and IFTA", "Reports and profit" and "Settings, integrations and billing". The owner always has all of them. Tick or untick them for dispatchers and accountants and click "Save permissions".

The owner can pick a role under "Preview the app as another role" and click "Preview" to see the app as that role sees it. Click "Back to owner view" to return.

Invite another carrier

Under "Invite another carrier" you’ll find your personal referral link with "Copy link", a ready-made message, and "Send as a text" and "Send on WhatsApp".

When a carrier you invite has paid for 2 months and delivered 20 loads in Tovarlo in each of them (on a yearly plan: 20 in each of the first two 30-day periods, with the reward at 60 days), has an active truck and its USDOT or MC number in Tovarlo, you both get 1 free month of service. In plain words:

  • the free month is a month of Tovarlo at no charge, whatever the number of trucks: your next bill comes one month later (a yearly plan renews one month later). It isn't a credit or a dollar amount
  • the person you invite is told, when they sign up, that you invited them and what the conditions are
  • if you’re still in your free trial, you get one more month of trial; with no card on file yet, your month starts after your first paid bill
  • the other carrier must have a different USDOT or MC number, owner email and card than yours, its FMCSA authority must be active and its name must match FMCSA’s records (otherwise Tovarlo checks it), and it can be referred only once
  • one USDOT or MC number earns a referral reward only once, ever
  • rewards are given only while Tovarlo can check carriers with FMCSA
  • you can earn up to 12 free months in any 12 months; after that, the carrier you invite still gets its free month
  • a refund or chargeback on their payment can cancel the reward: a free month that hasn’t started yet is taken off, and one already started is kept
  • sharing your link in public (social media, groups, videos)? Say that you get a free month if someone signs up with it

The list shows who joined and the status of each referral. The full rules are in the referral terms (linked there).

Export everything and close the company

The owner does both on the Billing screen:

  • "Download export (zip)": every record as spreadsheets (CSV) plus the paperwork in folders. It works any time, also while read-only or closed.
  • "Close the company": type the company name and click "Close company". Billing is cancelled at once and your team and drivers are signed out. Every record is kept for 5 years, and you can download it or reopen the company by choosing a plan until then.

See /help/billing.

Your account, privacy and terms

Under "Your account" you’ll find the "Privacy policy" and "Terms of service".

To delete your own sign-in, tick "Yes, delete my account. This can’t be undone." and click "Delete my account". It takes you off every team. The company keeps its loads, invoices, pay statements and other records. If you’re the company’s last owner, make someone else an owner first ("Make owner" under "Team and permissions").

Your FMCSA authority

When you save your "MC number" or "USDOT number" (in Settings or the setup wizard), Tovarlo looks your company up with FMCSA and shows the result under "Company": "Authority active", "Authority not active" or "Authority unknown", FMCSA's legal name for the number, and when it was checked. Click "Check authority" to look again (not more than once a day).

  • If FMCSA shows your authority as not active, or its name doesn't match yours, you see a warning. Check the numbers you typed.
  • "Authority unknown" means FMCSA had no record of the number or didn't answer. While Tovarlo is read-only, no new checks run.

Page checked on November 7, 2026.