Loads

Click "+ New load". Add the customer first if they aren’t in Tovarlo yet ("+ Add customer").

Click "Save". To change a load, open it and click "Edit load". A load can be edited until it’s picked up. You need the "Dispatch and assign loads" permission to create, edit or dispatch loads; without it you can view them.

Open any load and click "Save as template" to keep its customer, stops, times and rate.

To use one, click "Load templates", then "Create loads" next to the template. Choose the "First pickup date", "How many loads" (up to 30), how they "Repeat" ("Weekdays only", "Every day" or "Same day every week") and, if you like, "Order numbers (optional, comma-separated)". Click "Create loads". "Delete" removes a template.

The tabs sort your loads: "All", "Needs driver", "Waiting for driver", "On the road", "Ready to invoice" and "Archived". The search box finds a load by number, reference, city, customer or driver.

Click a load to open its panel. It shows the progress (Booked, Dispatched, In transit, Delivered, Invoiced), the route and stops, rate and miles, the assignment, charges and invoice, profit, the IFTA trip record, documents and an activity log with the time of every change. The panel has its own link, so you can share it or use the back button.

In "Assignment" pick the "Driver", "Truck" and "Trailer", then click "Save assignment". If you leave the truck blank, Tovarlo uses the driver’s default truck; for the trailer it picks a free trailer of the right type. Trucks in the shop or on another load aren’t listed.

If the driver already has a load on the same days, you see "… is already booked" with the other load. Click "Pick someone else" or "Assign anyway".

Then click "Send to driver". The load goes to the driver app.

"Take back" pulls a dispatched load back to booked.

Pick a "Second driver" in the assignment, then the "Second driver role": "Team driver (both on the whole trip)" or "Relay leg (swap partway)". Team pay splits 50/50 unless you change the split on the Driver pay screen. See /help/driver-pay.

Drivers update the load from the app as they go. The office can do it too: "Mark picked up" (once the driver has accepted) and "Mark delivered". When a load is delivered, its miles are added to the truck’s odometer.

If a driver’s phone sends a tap more than 14 days late, the panel shows "Entered late, date adjusted": the entry was recorded 14 days back. Check the dates.

In the load panel, "Tracking link" makes a page your customer can open without signing in. It shows your logo, name and color, the load number and their reference, the pickup and delivery cities with appointment dates, and each step with the time the driver tapped it, in the stop's time zone. It never shows the rate, the driver, street addresses or locations. Your customer can switch it to Spanish.

A link also stops working 30 days after the load is delivered, when the load is archived, and if your company's Tovarlo account is closed. Then the page says "This tracking link is no longer active. Contact [your company] for an update." with your phone and email from Settings. Each share, copy, email and change is in the load's activity log. You need the "Dispatch and assign loads" permission.

"Documents" shows what the driver scanned in the app and what the office uploaded. To add one, pick the type (Rate con, BOL, POD, Receipt, Lumper receipt, Scale ticket, Other), choose a PDF, JPG or PNG under 10 MB and click "Upload file". If a delivered load has no POD, the panel says so.

"Charges and invoice" shows the linehaul and extra charges. Use "+ Extra charge (lumper, stop-off, layover)" to add one. When the driver taps arrival and departure times, "Time at stops" shows time on site and a button to bill detention. "Create invoice" appears once the load is delivered (needs the "Invoices and payments" permission). See /help/invoices.

"Profit" shows revenue less driver pay, load expenses and any factoring fee, plus fuel recovered from the driver on a pay statement. You need the "Driver pay and payroll" permission to see it.

"Trip record (IFTA)" holds the miles in each state and the odometer for the load. Estimated route miles. Add detours and correct with odometer readings. See /help/ifta.